teldash vs ElevenLabs by hand
This is not a rival: it is what most agencies do today. For each question a client asks, the page shows how you answer it by hand and what teldash replaces, and says plainly when by hand is enough.
teldash has not launched yet. Its column says what is built today and what comes before or after launch.
- voice providers, built
- 3
- cut of what your clients pay you
- 0 %
- to sign in as an admin
- 2 steps
- a minute past your plan's minutes
- $0.08
- of calls and audio kept by default
- 2 years
- export of the workspace's usage
- CSV
Feature by feature
- Included
- Partial or extra cost
- Not included
- No public detail
- Not built yet
teldash's status: Built Before launch Later
What your client asks
4 rows
"How many minutes did we use?" teldash: Calls, minutes and after-hours, per client Built ElevenLabs: The agents dashboard, filtered by agent
teldash
Calls per day, minutes, outcomes, answered rate and the share after hours, for each agent and for the whole client.
Built and tested; teldash has not launched yet.
ElevenLabs
ElevenLabs' agents analytics shows call count, total and average duration and total cost, and filters by agent, so with one agent per client it answers the question. The workspace usage view breaks credits down by voice, product or API key and exports a CSV; its docs name no per-agent or per-client breakdown there.
Sources
- Docs: agents analytics dashboard elevenlabs.io read October 20, 2026
- Docs: usage analytics elevenlabs.io read October 20, 2026
"Why is this invoice higher?" teldash: Base fee, included minutes, overage and setup fee Before launch ElevenLabs: Rebuilt from an export, in your own sheet
teldash
Connecting your Stripe account is built. Plans with a base fee, included minutes, overage and a setup fee, and the invoices they make, come before launch. Installments and coupons come later.
Not built yet; it comes before launch.
ElevenLabs
ElevenLabs bills your account, not your client: its invoice is a PDF sent to your account email, and the help page does not say it breaks charges down by agent or client. Past your plan's minutes, extra minutes cost $0.08 each on its agents pricing page. A client's overage is a sum you make from the exports and your own prices.
Sources
- Agents pricing elevenlabs.io read October 20, 2026
- Help: where to find invoices elevenlabs.io read October 20, 2026
"Is the agent picking up after hours?" teldash: After-hours share, per client Built ElevenLabs: Export the calls and sort them by hour
teldash
teldash marks each call that came outside the client's opening hours and shows the share, for each agent and for the whole client.
Built and tested; teldash has not launched yet.
ElevenLabs
ElevenLabs' API lists calls with their start time and its dashboard filters by date range. The docs we read name no opening-hours or after-hours filter and no CSV export of the call list, so you pull the calls with a script and compare them with the client's hours yourself.
Sources
- API: list conversations elevenlabs.io read October 20, 2026
- Docs: searching conversations elevenlabs.io read October 20, 2026
"Can I hear the call?" teldash: Transcript, summary and recording of each call Built ElevenLabs: In your workspace; sending it on is up to you
teldash
Your client sees each call of its own agents with the transcript, the analysis and the recording, which teldash copies to its own storage.
Built and tested; teldash has not launched yet.
ElevenLabs
ElevenLabs keeps conversation transcripts and audio for 2 years by default, configurable for each agent, and a post-call webhook can send the transcript, the analysis and the call's audio to your own endpoint. Getting a recording to a client is yours to do.
Sources
- Docs: post-call webhooks elevenlabs.io read October 20, 2026
- Docs: conversation retention elevenlabs.io read October 20, 2026
Your client's access
2 rows
A place for the client to sign in teldash: Your own address on teldash.app Built ElevenLabs: Seats in your workspace
teldash
Each agency gets its own address on teldash.app, such as youragency.teldash.app, where your team and your clients sign in.
Built and tested; teldash has not launched yet.
ElevenLabs
An ElevenLabs workspace is a shared space for a team: members take Full or Basic seats, extra Full Seats cost money, and agents can be shared as Viewer, Editor or Admin. We found no page about a view meant for your clients, and the members page does not say whether people outside your organization can be invited.
Sources
- Docs: workspaces elevenlabs.io read October 20, 2026
- Docs: members and seats elevenlabs.io read October 20, 2026
- Docs: sharing resources elevenlabs.io read October 20, 2026
Keeping clients apart teldash: In the application and in the database Built ElevenLabs: Keys and groups you set up yourself
teldash
Each client's data is kept apart twice: by the application and by the database itself (row-level security). Automated tests try every read across clients and agencies.
Built and tested; teldash has not launched yet.
ElevenLabs
Usage can be filtered by API key, billing groups cap the credits of a group of users, and resources are shared with a user or a group. The docs we read say nothing about keeping different clients' agents or data apart inside one workspace; linking several workspaces under one billing account is an Enterprise feature.
Sources
- Docs: usage analytics elevenlabs.io read October 20, 2026
- Docs: billing groups elevenlabs.io read October 20, 2026
- Docs: consolidated billing elevenlabs.io read October 20, 2026
Billing
2 rows
Invoicing your client teldash: Base fee, included minutes, overage and setup fee Before launch ElevenLabs: Your own invoicing tool
teldash
Connecting your Stripe account is built. Plans with a base fee, included minutes, overage and a setup fee, and the invoices they make, come before launch. Installments and coupons come later.
Not built yet; it comes before launch.
ElevenLabs
ElevenLabs sends its invoices to you, not to your clients. Invoicing your clients is whatever tool you already use, with the figures you prepared by hand; the tool, its fees and its tax handling are yours.
Source
- Help: where to find invoices elevenlabs.io read October 20, 2026
Margin per client teldash: Planned for after launch Later ElevenLabs: Your cost from ElevenLabs, your price from your sheet
teldash
teldash already records what each call cost at your provider, for your team only. A margin view per client, that cost next to what you charge, is planned for after launch.
Not built yet; it is on the roadmap for after launch.
ElevenLabs
ElevenLabs' agents analytics shows total and average cost, and each post-call webhook carries the call's cost. Putting that next to what you charge each client is a spreadsheet job.
Sources
- Docs: agents analytics dashboard elevenlabs.io read October 20, 2026
- Docs: post-call webhooks elevenlabs.io read October 20, 2026
Security
1 row
Change record teldash: Every change, with who and when Built ElevenLabs: An audit log, on Enterprise only
teldash
Every change made in teldash is recorded with who made it and when, and each client can read the record of its own account.
Built and tested; teldash has not launched yet.
ElevenLabs
ElevenLabs records the administrative actions of a workspace, over 100 endpoints, in an audit log that only Enterprise workspaces have and that is read through its API with a key. The docs say nothing about showing it to your clients.
Source
- Docs: workspace audit logs elevenlabs.io read October 20, 2026
Cost and terms
3 rows
ElevenLabs' terms for reselling teldash: The same: your own accounts Built ElevenLabs: Its OEM terms apply
teldash
teldash runs on your own ElevenLabs, Retell or Vapi accounts, so each provider's terms apply to you exactly as they do by hand. teldash does not change them and is not legal advice.
Built and tested; teldash has not launched yet.
ElevenLabs
ElevenLabs' OEM terms cover bundling or sublicensing its services to your own end users: only business entities qualify, the Free, Starter, Creator and Pro plans are expressly barred, and each end user needs an agreement that names ElevenLabs as a third-party beneficiary. Read them with your plan in front of you; this page is not legal advice.
Sources
- OEM terms elevenlabs.io read October 20, 2026
- Terms of service elevenlabs.io read October 20, 2026
What it costs teldash: Not set yet Before launch ElevenLabs: Only your ElevenLabs plan
teldash
teldash has not launched and has no price yet. People on the waitlist hear it first.
Not built yet; it comes before launch.
ElevenLabs
By hand adds no tool: you pay ElevenLabs for the plan and its minutes. Its agents pricing page lists Pro at $99 a month with 1,238 minutes, Scale at $299 with 3,738 and Business at $990 with 12,375, and $0.08 a minute beyond them; language-model costs are extra and telephony comes from your carrier. What it costs you is your time, every month, for every client.
Sources
- Agents pricing elevenlabs.io read October 20, 2026
- Help: what ElevenAgents costs elevenlabs.io read October 20, 2026
Scripting it yourself teldash: Planned for after launch Later ElevenLabs: An API and post-call webhooks
teldash
teldash's own screens use the API agencies will get, but keys and documentation for agencies come after launch.
Not built yet; it is on the roadmap for after launch.
ElevenLabs
ElevenLabs' API lists conversations with filters on agent, start time, duration and outcome, and its post-call webhooks send each call's transcript, analysis, duration and cost to your endpoint. A script that turns them into a client's usage is yours to write and to keep running.
Sources
- API: list conversations elevenlabs.io read October 20, 2026
- Docs: post-call webhooks elevenlabs.io read October 20, 2026
Each row opens to its detail and its source. ElevenLabs' prices are the monthly ones on its agents pricing page, in US dollars. Both ways run on your own ElevenLabs account, so its terms apply to both.
Which one fits your agency?
Choose ElevenLabs by hand if…
- You have one or two clients. The agents dashboard filtered by agent, a look at usage each month and an email are enough, and a portal adds little.
- You invoice each client with a tool you already use, and the sums are short.
- You work out your margin in your own sheet, where it already lives.
- You like to script: the API and the post-call webhooks give you each call, its cost and its analysis.
- You want to spend nothing beyond your ElevenLabs plan.
- You build and tune your agents: that stays in the ElevenLabs dashboard with either option, and teldash does not replace it.
Choose if…
Built Everything here is built and tested. teldash has not launched yet.
- Your clients ask how many minutes they used or whether the agent answers at night, and you would rather they look it up.
- You want clients to hear their own calls and read the transcripts without you sending files.
- You have more than a couple of clients, each with its own people, and want them kept apart by the application and the database.
- You want every change recorded, and each client able to read the record of its own account.
From ElevenLabs by hand to teldash, when it opens
Your agents don't move: they stay in your provider accounts, and teldash reads what it needs. Each of these steps is built.
- Connect your providers ElevenLabs, Retell or Vapi, with your own keys.
- Assign each agent To its client, from today or from an earlier date.
- Bring the history The past calls your provider still keeps.
- Invite your clients They sign in under your brand and see only their own.
Sources, reviewed October 20, 2026
- Agents pricing elevenlabs.io
- Help: what ElevenAgents costs elevenlabs.io
- Docs: ElevenAgents overview elevenlabs.io
- Docs: agents analytics dashboard elevenlabs.io
- Docs: usage analytics elevenlabs.io
- API: list conversations elevenlabs.io
- Docs: searching conversations elevenlabs.io
- Docs: post-call webhooks elevenlabs.io
- Docs: conversation retention elevenlabs.io
- Docs: workspaces elevenlabs.io
- Docs: members and seats elevenlabs.io
- Docs: sharing resources elevenlabs.io
- Docs: billing groups elevenlabs.io
- Docs: consolidated billing elevenlabs.io
- Docs: workspace audit logs elevenlabs.io
- Help: where to find invoices elevenlabs.io
- OEM terms elevenlabs.io
- Terms of service elevenlabs.io
ElevenLabs and the other names and marks on this page are their owners' trademarks, used only to identify their products.
teldash is not affiliated with, endorsed by or sponsored by Eleven Labs Inc..
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